Terms of Service
TERMS OF SERVICE
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OVERVIEW
This website is operated by South of Memphis / Buck Ridge Soap Company. Throughout the site, the terms “we”, “us” and “our” refer to South of Memphis / Buck Ridge Soap Company. South of Memphis / Buck Ridge Soap Company offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature in communication emails etc.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Due to the handmade nature of our products, they may not always look exactly like the images featured on the website due to color variations of natural colorants or the way the soaps may cure. Tops or sides could have more or less ‘wavy textures’ depending on the pour.
As of 2025 and the tariff situation, bottles, boxes, containers etc, may also differ occasionally based on supplies available from our supply partners.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available at discount pricing through the website. These products or services may have limited quantities and may not be subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. Also, as stated previously due to the handmade nature of our products, they may differ in looks, color, shape or size but will always be the proper weight. Bottles, boxes, containers may also differ as of 2025 due to supply issues and tariffs making pricing differ greatly and for us to keep our prices the same, we source from different suppliers and sometimes have to accept slightly different products such as a brown bottle instead of a clear one.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall South of Memphis / Buck Ridge Soap Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless South of Memphis / Buck Ridge Soap Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 39 Dogwood Lane, Springfield, AR, 72157, United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at service@southofmemphis.com.
All about us and our process
What do you mean by detergent masquerading as soap?
Real soap is made with oil, sodium hydroxide, water and generally some type of vegetable based butter like shea butter or perhaps goat milk for natural gentle exfoliation and generally some type of scent such as essential or fragrance oils.
If your bar of soap has an ingredient list that you can barely pronounce...it isn't soap. It's detergent pretending to be soap. You might see something like this on the label Stearic acid, Tetrasodium EDTA,2,6-Di-t-butyl-p-cresol (BHT), Sodium stearate, Trisodium etidronate, Sodiumchloride, Sodium tallowate, Sodium dodecylbenzenesulfonate, Sodium cocoate,Sodium cocoyl isethionate, Cocoamidopropylbetaine, Sodium palm kernelate, Sodium alkylbenzenesulfonate or any crazy words you need a chemistry degree or to run a Google search to understand the meaning of...then it's not really soap. It's detergent.
These (chemicals) ingredients are why your skin gets dried out or why you might itch after a shower.
Our ingredient list is much easier to read on any bar of soap we make, everything in it you'll recognize. The only 'chemical' is sodium hydroxide which is lye and it is what makes the oils and other moisturizing and beneficial ingredients combine and become soap. The lye 'cooks off' in this chemical reaction and the resulting soap is *not* harsh or drying. Instead, our soaps are highly moisturizing and contain good for you ingredients that help protect your skin from all the bad stuff and funk that accumulates on it during the day.
Footloose and Funky Free...yeah that sounded better in our head too - sorry.
Again, you want to buck that funk not add to it. So every Buck Ridge product starts with non-GMO vegetable based and sustainable oils. Why is that important? We already talked about detergent pretending to be soap. Well, there are real soaps made with an ingredient you might not be comfortable with once you know what it is. As we stated, all soaps start with fat in the form of oil. Remember that word fat. If you see 'tallow' or some variation of the word such as tallowate on the label, then you are bathing in processed animal fat similar to lard. Not sure about you but while we may love a good greasy cheeseburger once in a while, we aren't big on the idea of bathing in the fat derived from meat processing. And if you are a vegetarian or vegan, you certainly wouldn't want to.
You'll be glad to know that every Buck Ridge product, soap, beard care, lotion bars and even our candles are 'funk and animal fat free' except for those that are specifically made to contain them such as a goat milk soap. So that means all of our products (except those containing real honey, beeswax or goat milk) are free of animal or petroleum by-products, weird chemicals, sulfates, detergents, parabens or phthalates or other weird to say things that aren't good for your skin.
Buck Ridge bath, body, beard care product and even our candles and wax tarts are vegan, except for those mentioned before which are made with locally sourced goat milk or locally sourced beeswax or honey. You'll see on the description if they contain these items - so if you are a vegan and want to avoid even using these humanely sourced items, you can with us.
Cruelty free, like really, never ever animal tested
Speaking of humane treatment of animals, if you love animals like we do, you'll be glad to know that our goat milk and beeswax and/or honey come from small local family farms. The goats are treated as pets, and as weird as we find it, so are the bees (not that we'd want to give them a cuddle!) But honestly, both the goats and bees are treated better than some folks children in our opinion.
You'll also be glad to know we never have, and never will, use any ingredients in our products that are tested on our furry friends. We don't test our finished products on animals either (except ourselves) and we don't and won't use any ingredients from suppliers who do. Ever. Period.
Surely it doesn't matter where your candle ingredients come from?
Yes, at least it does to us. Buck Ridge candles and wax tarts are made with only USA grown and processed soy wax and nothing else. The wax we use does not contain any synthetic emulsifiers and since soy wax is derived from the hull of the soybean they are naturally gmo-Free. We do not add any whiteners or chemical enhancers when we make our candles. All of our wax tart colors are FDA approved colors made specifically for the candle industry and are non-toxic. So even our candles buck that funk!
Our candles are poured in reusable metal tins and are wicked with sustainably grown and harvested cherry wood. Why is that important? Because cotton wicks do not burn as cleanly as wood and wood wicks are more ecofriendly because they require less water and pesticides to grow than cotton. Plus our wicks aren't from chopping down a full tree, they are made from trimmed branches that do not harm the tree. While a wood wick may not give you quite that 'glow' you get from a cotton wick, they do give off a nice little crackle like you get from a fire for a different sort of ambiance.
Yes, we buckin' love the planet!
Buck Ridge has always been committed to being as eco-friendly as possible. If you love the environment and want to use products that don't harm the environment and maybe even reduce your carbon footprint, then you're in luck with Buck Ridge Soap Company! We use only recycled papers in our product wrappers and boxes. We use only sustainable oils such as sustainable RSPO certified Palm Oil so no animals are losing habitat to it and our workshop is small so uses less electricity and schedules package pickups at only certain times of day and certain days of the week, to help reduce emissions and our overall carbon footprint. Arkansas is after all The Natural State and we want to keep it that way!
Bucking the plastics (when possible)
We also care about how much plastic waste ends up in landfills, our oceans and other waterways and the general water table, so we're making the switch in 2024 (when current supplies of our old mailers run out) to compostable and biodegradable mailers for small orders that aren't big enough for a larger box. I.E. a single beard balm or single bar of soap. We also stopped using bubble wrap in 2023, instead Buck Ridge has started using recycled paper packing for shipments or biodegradable packing peanuts. Our product packaging does use small amounts of plastics such as the BPA free bottles we use for beard wash and the rubber and plastic caps on our dropper bottles for beard oils and the plastic clamshells our wax tarts come in and of course safety seals. However, most of these items can be reused. The wax clamshell tarts can be reused to store small items and the bottles can be washed and refilled with other liquids. A great idea is to wash out the beard wash bottles and fill them with alcohol (no not the drinking kind) or hand sanitizer to pop in your backpack or purse. Not sure about you, but in these post pandemic days we're still carrying around hand sanitizer everywhere. So we've given you a LOT of information about our ingredients, process and about how our company chooses to operate but who *are* you and why did you start making soap?
How we got our start Bucking the funk!
Buck Ridge Soap Company is owned and operated by Tammie McClure, who was a professional graphic designer for more than 25 years working with newspapers, magazines and brands such as Dillard's, Elizabeth Arden, Southern Living, Miss Me Jeans, Waterford, Michael Kors, Levi's and many others.
Tammie started out making soaps as just a hobby to solve a problem for her late husband Scott. The hobby grew into a business.
In 2017, she decided to quit her full-time job as Marketing and Art Director for a company in Little Rock, to focus on her soap making business. Scott had been extremely supportive in this and built many of the tools she uses in the workshop to this day.
In early 2018, she started her website on Shopify after selling on Etsy and then sadly and at far too young, Scott passed in November of that year. She decided to keep running the business in his honor after that.
In 2019, she opened her workshop to the public so local customers could come in person to purchase their soaps, beard oils and more. Unfortunately, during COVID she had to close the workshop to the public but has since reopened it for local order pickups. Shopping there is still not possible but order pickups are welcome.
Over the last six years the product line grew and some products were introduced that just didn't sell the best and in January of 2024, we decided to cut back a bit on some offerings to streamline our process. Though we still have a lot to choose from!
The company features many scent profiles that are enjoyed by both men and women. Some of the soaps or other products we market toward men sometimes end up being their wife or girlfriend's go to item too.
I really love your stuff and want to sell Buck Ridge products. Can I?
Yep! Buck Ridge Soap Company offers great options for those wanting to start their own business. We welcome both budding and seasoned entrepreneurs to check out our dropship, private label and wholesale options.
Need design services and/or print materials for just about anything?
You don't even have to sell our products to utilize our design and printing services. Do you crochet tiny hats for pet iguanas and need a logo? Yeah, we can help with that too.
Where in the heck is Springfield, Arkansas?
Honestly, if you are driving north on Arkansas Highway 92 and blink too long you might actually miss Springfield all together. It is that small, with a population around 1,300 at the last census. Springfield is a tiny rural farming community and Buck Ridge Mountain is one of the first 'mountains' as you enter the town. We are in Conway County at the foothills of the Ozark Mountains. There are a large number of small family farms here and the area is popular with hunting and fishing enthusiasts. The town is also home to Brewer Lake which is a reservoir for the city of Conway and a great fishing destination with boat access. So we are truly small town America here.
All this is buckin' great! I want to order, do you offer any discounts?
You'll find discounts on the website on the regular or on our social media and veterans or active duty customers please ask about our military discount. You'll find when you place an order you'll receive a loyalty discount coupon in your package that will be good for your next order.
Please note that we do not offer discounts to wholesale, private label or dropship customers, they are already getting discounts.
Why don't you offer free shipping like 'xyz soap company'?
The thing with free shipping is it isn't really free. If you buy from another retailer who offers it, you can be certain you *are* paying for shipping. Usually, a flat fee they add to the price of every product.
Instead, we offer exact weight-based shipping rates so you pay *exactly* what it costs to ship your item and since we offer discounts, depending on the order, in some cases you end up getting free shipping plus some in the end.