Privacy Policy

southofmemphis.com Privacy Policy


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To administer a contest, promotion, survey or other site feature.
      To quickly process your transactions.
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      Help remember and process the items in the shopping cart.
      Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.

However, you will still be able to place orders .


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
      Google Display Network Impression Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together
Track visits to the website only for SEO purposes.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
      On our Privacy Policy Page
Can change your personal information:
      By logging in to your account

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
      Within 1 business day
We will notify the users via in-site notification
      Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions
      Process orders and to send information and updates pertaining to orders.
      Send you additional information related to your product and/or service
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
      Not use false or misleading subjects or email addresses.
      Identify the message as an advertisement in some reasonable way.
      Include the physical address of our business or site headquarters.
      Monitor third-party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly.
      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
      Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

South of Mempis/Buck Ridge Soap Co.
39 Dogwood Lane
Springfield, AR 72157
USA
service@southofmemphis.com

Last Edited on 2016-08-10

All about us and our process

What do you mean by detergent masquerading as soap? 

Real soap is made with oil, sodium hydroxide, water and generally some type of vegetable based butter like shea butter or perhaps goat milk for natural gentle exfoliation and generally some type of scent such as essential or fragrance oils. 

If your bar of soap has an ingredient list that you can barely pronounce...it isn't soap. It's detergent pretending to be soap. You might see something like this on the label Stearic acid, Tetrasodium EDTA,2,6-Di-t-butyl-p-cresol (BHT), Sodium stearate, Trisodium etidronate, Sodiumchloride, Sodium tallowate, Sodium dodecylbenzenesulfonate, Sodium cocoate,Sodium cocoyl isethionate, Cocoamidopropylbetaine, Sodium palm kernelate, Sodium alkylbenzenesulfonate or any crazy words you need a chemistry degree or to run a Google search to understand the meaning of...then it's not really soap. It's detergent.

These (chemicals) ingredients are why your skin gets dried out or why you might itch after a shower. 

Our ingredient list is much easier to read on any bar of soap we make, everything in it you'll recognize. The only 'chemical' is sodium hydroxide which is lye and it is what makes the oils and other moisturizing and beneficial ingredients combine and become soap. The lye 'cooks off' in this chemical reaction and the resulting soap is *not* harsh or drying. Instead, our soaps are highly moisturizing and contain good for you ingredients that help protect your skin from all the bad stuff and funk that accumulates on it during the day. 

Footloose and Funky Free...yeah that sounded better in our head too - sorry.

Again, you want to buck that funk not add to it. So every Buck Ridge product starts with non-GMO vegetable based and sustainable oils. Why is that important? We already talked about detergent pretending to be soap. Well, there are real soaps made with an ingredient you might not be comfortable with once you know what it is. As we stated, all soaps start with fat in the form of oil. Remember that word fat. If you see 'tallow' or some variation of the word such as tallowate on the label, then you are bathing in processed animal fat similar to lard. Not sure about you but while we may love a good greasy cheeseburger once in a while, we aren't big on the idea of bathing in the fat derived from meat processing. And if you are a vegetarian or vegan, you certainly wouldn't want to.

You'll be glad to know that every Buck Ridge product, soap, beard care, lotion bars and even our candles are 'funk and animal fat free' except for those that are specifically made to contain them such as a goat milk soap. So that means all of our products (except those containing real honey, beeswax or goat milk) are free of animal or petroleum by-products, weird chemicals, sulfates, detergents, parabens or phthalates or other weird to say things that aren't good for your skin.

Buck Ridge bath, body, beard care product and even our candles and wax tarts are vegan, except for those mentioned before which are made with locally sourced goat milk or locally sourced beeswax or honey. You'll see on the description if they contain these items - so if you are a vegan and want to avoid even using these humanely sourced items, you can with us.

Cruelty free, like really, never ever animal tested 

Speaking of humane treatment of animals, if you love animals like we do, you'll be glad to know that our goat milk and beeswax and/or honey come from small local family farms. The goats are treated as pets, and as weird as we find it, so are the bees (not that we'd want to give them a cuddle!) But honestly, both the goats and bees are treated better than some folks children in our opinion.

You'll also be glad to know we never have, and never will, use any ingredients in our products that are tested on our furry friends. We don't test our finished products on animals either (except ourselves) and we don't and won't use any ingredients from suppliers who do. Ever. Period.

Surely it doesn't matter where your candle ingredients come from?

Yes, at least it does to us. Buck Ridge candles and wax tarts are made with only USA grown and processed soy wax and nothing else. The wax we use does not contain any synthetic emulsifiers and since soy wax is derived from the hull of the soybean they are naturally gmo-Free. We do not add any whiteners or chemical enhancers when we make our candles. All of our wax tart colors are FDA approved colors made specifically for the candle industry and are non-toxic. So even our candles buck that funk!

Our candles are poured in reusable metal tins and are wicked with sustainably grown and harvested cherry wood. Why is that important? Because cotton wicks do not burn as cleanly as wood and wood wicks are more ecofriendly because they require less water and pesticides to grow than cotton. Plus our wicks aren't from chopping down a full tree, they are made from trimmed branches that do not harm the tree. While a wood wick may not give you quite that 'glow' you get from a cotton wick, they do give off a nice little crackle like you get from a fire for a different sort of ambiance. 

Yes, we buckin' love the planet! 

Buck Ridge has always been committed to being as eco-friendly as possible. If you love the environment and want to use products that don't harm the environment and maybe even reduce your carbon footprint, then you're in luck with Buck Ridge Soap Company! We use only recycled papers in our product wrappers and boxes. We use only sustainable oils such as sustainable RSPO certified Palm Oil so no animals are losing habitat to it and our workshop is small so uses less electricity and schedules package pickups at only certain times of day and certain days of the week, to help reduce emissions and our overall carbon footprint. Arkansas is after all The Natural State and we want to keep it that way! 

Bucking the plastics (when possible)

We also care about how much plastic waste ends up in landfills, our oceans and other waterways and the general water table, so we're making the switch in 2024 (when current supplies of our old mailers run out) to compostable and biodegradable mailers for small orders that aren't big enough for a larger box. I.E. a single beard balm or single bar of soap. We also stopped using bubble wrap in 2023, instead Buck Ridge has started using recycled paper packing for shipments or biodegradable packing peanuts. Our product packaging does use small amounts of plastics such as the BPA free bottles we use for beard wash and the rubber and plastic caps on our dropper bottles for beard oils and the plastic clamshells our wax tarts come in and of course safety seals. However, most of these items can be reused. The wax clamshell tarts can be reused to store small items and the bottles can be washed and refilled with other liquids. A great idea is to wash out the beard wash bottles and fill them with alcohol (no not the drinking kind) or hand sanitizer to pop in your backpack or purse. Not sure about you, but in these post pandemic days we're still carrying around hand sanitizer everywhere. So we've given you a LOT of information about our ingredients, process and about how our company chooses to operate but who *are* you and why did you start making soap?

How we got our start Bucking the funk!

Buck Ridge Soap Company is owned and operated by Tammie McClure, who was a professional graphic designer for more than 25 years working with newspapers, magazines and brands such as Dillard's, Elizabeth Arden, Southern Living, Miss Me Jeans, Waterford, Michael Kors, Levi's and many others.

Tammie started out making soaps as just a hobby to solve a problem for her late husband Scott. The hobby grew into a business.

In 2017, she decided to quit her full-time job as Marketing and Art Director for a company in Little Rock, to focus on her soap making business. Scott had been extremely supportive in this and built many of the tools she uses in the workshop to this day.

In early 2018, she started her website on Shopify after selling on Etsy and then sadly and at far too young, Scott passed in November of that year. She decided to keep running the business in his honor after that.

In 2019, she opened her workshop to the public so local customers could come in person to purchase their soaps, beard oils and more. Unfortunately, during COVID she had to close the workshop to the public but has since reopened it for local order pickups. Shopping there is still not possible but order pickups are welcome. 

Over the last six years the product line grew and some products were introduced that just didn't sell the best and in January of 2024, we decided to cut back a bit on some offerings to streamline our process. Though we still have a lot to choose from!

The company features many scent profiles that are enjoyed by both men and women. Some of the soaps or other products we market toward men sometimes end up being their wife or girlfriend's go to item too. 

I really love your stuff and want to sell Buck Ridge products. Can I?

Yep! Buck Ridge Soap Company offers great options for those wanting to start their own business. We welcome both budding and seasoned entrepreneurs to check out our dropship, private label and wholesale options.

Need design services and/or print materials for just about anything?

You don't even have to sell our products to utilize our design and printing services. Do you crochet tiny hats for pet iguanas and need a logo? Yeah, we can help with that too. 

Where in the heck is Springfield, Arkansas?

Honestly, if you are driving north on Arkansas Highway 92 and blink too long you might actually miss Springfield all together. It is that small, with a population around 1,300 at the last census. Springfield is a tiny rural farming community and Buck Ridge Mountain is one of the first 'mountains' as you enter the town. We are in Conway County at the foothills of the Ozark Mountains. There are a large number of small family farms here and the area is popular with hunting and fishing enthusiasts. The town is also home to Brewer Lake which is a reservoir for the city of Conway and a great fishing destination with boat access. So we are truly small town America here. 

All this is buckin' great! I want to order, do you offer any discounts? 

You'll find discounts on the website on the regular or on our social media and veterans or active duty customers please ask about our military discount. You'll find when you place an order you'll receive a loyalty discount coupon in your package that will be good for your next order.

Please note that we do not offer discounts to wholesale, private label or dropship customers, they are already getting discounts. 

Why don't you offer free shipping like 'xyz soap company'?

The thing with free shipping is it isn't really free. If you buy from another retailer who offers it, you can be certain you *are* paying for shipping. Usually, a flat fee they add to the price of every product.

Instead, we offer exact weight-based shipping rates so you pay *exactly* what it costs to ship your item and since we offer discounts, depending on the order, in some cases you end up getting free shipping plus some in the end.